OUR SERVICES

Passenger services

  • Reservations and ticketing
  • Check-In services
  • Arrival and Departure services
  • Boarding assistance
  • Special assistance for passengers with reduced mobility and for unaccompanied minors
  • Baggage services and lost and found baggage services

Ramp services

  • Aircraft loading and unloading
  • Pushback and towing
  • Headset
  • Marshalling
  • Toilet and water services
  • Ground power
  • Cabin cleaning
  • De-icing
  • Crew transport
  • Freight and baggage transfer
  • Loading of catering
  • Crew briefing
  • Load plan and load sheet
  • Flight supervision.

Cargo Services

  • Cargo terminal operations
  • Warehousing
  • Cargo security
  • ULD build-up and breakdown
  • Dangerous goods and live animal handling
  • Documentation for import and export
  • Customs clearance
  • Cargo transport to/from aircraft,
  • Airfreight trucking services

Executive Services

  • Crew and passengers ground transportation
  • Assistance in boarding of passengers
  • Loading/unloading of luggage and other materials
  • Parking and take-off formalities
  • Assistance in coordination of refuelling
  • Ground Power Unit (GPU)
  • De-icing
  • Internal cleaning service
  • Catering and newspapers delivering
  • Hotel reservations